Hanham, South Gloucestershire Accessibility statement for Ansteys Road
This accessibility statement applies to https://ansteysroad.co.uk/
This website is run by Cratus Communications on behalf on Homes England.
Cratus Communications and Homes England have put maximum effort into making the Ansteys Road website accessible to everyone across multiple devices and technologies.
We want as many people as possible to be able to use this website. For example, that means you should be able to:
- Zoom in up to 300% without text spilling off the screen or elements becoming inaccessible.
- Navigate the majority of the site using just the keyboard or touch input where required.
- Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand and interact with to maximise your user experience.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible or limit the overall experience for visitors. These include and are not limited to:
- Embedded drone content on the about page.
- You can not modify the line height, spacing of font of the website by default functionality of the site.
- Google Maps found on the about page are limited to their magnification levels.
We have designed our layouts with contrast and font sizing in mind to suit all audiences.
All forms and inputs have been styled inline with UK Government UI Kit to increase accessibility for all our visitors.
Feedback and contact information
if you need information on this website in a different format like accessible PDF, Large Print, Easy Read or Braille:
Email us: [email protected] with the subject line “Ansteys Road Support”
Call us: 0238 214 0916
Write to us: Cratus Communications, White Building, Cumberland Place, Southampton, SO15 2NP (Referencing Ansteys Road Support)
We’ll consider your request and get back to you in 28 days.
If you cannot view or interact with the maps and drone footage on the the site page please contact us using the details above and we can arrange for alternative media that suits your needs.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements please contact us.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Homes England / Cratus Communications is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance Status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
Some areas of page have low contrast which can make it content based within difficult to read or to adjust for better visibility using freely available accessibility tools. This fails WCAG 2.1 success criterion 1.4.3 (Minimum).
We plan to adjust our colours and contrast sitewide by January 2022.
Disproportionate burden
It’s not always possible to change the device orientation from horizontal to vertical without making it more difficult to view the content.
It’s not possible for users to change text size without some of the content overlapping.
Interactive tools and transactions
Our interactive content on The Site page can be difficult to navigation via just the keyboard. This is because the feature has been designed to give a 3D representation of the area and requires a click and drag method to pan and zoom.
The interactive drone footage was built and hosted through third party software from an external studio and has been embedded into our site to match the look and feel.
We’ve assessed the cost of fixing these issues not just within the drone footage but site wide where interactive content is present. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when the supplier contract is up for renewal or when we reach a major milestone in the development later in 2022.
Content that’s not within the scope of the accessibility regulations
PDFs and other documents
We currently do not offer any documents for download on our website but in the future if we they are essential to providing our services and information we will make sure they meet accessibility standards.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. Any documents that are uploaded that were published before this date will not be updated unless we feel they are key information in relation to the project.
Video Content
We do not plan to add captions to webinars or live video content streamed or published on this website. Youtube does offer automatic captions for videos uploaded to their service and will make sure these are available where possible. We can not guarantee the quality of these captions.
Live webinars & streams are exempt from meeting the accessibility regulations.
What we’re doing to improve accessibility
Cratus Communications and Homes England are serious about making our content available and accessible to everyone. When issues are reported we aim to have a resolution in place and deployed within 28 working days.
Our goal is to have faults highlighted in this document resolved before the 31st December 2021.
Preparation of this accessibility statement
This statement was prepared on 14th May 2021. It was last reviewed on 14th May 2021.
This website was last tested on 14th May 2021. The test was carried out in-house by Cratus Communications on behalf of Homes England.
We tested all pages of the website using the WAVE tool alongside accessibility testing for contrast and font sizing. More information on WAVE can be found via their website.
